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If you find an item you need in the Enterprise Buyer 2.0 Desktop Edition catalog, the system allows you to describe the item you need, providing as much information as you have about the estimated price, most likely supplier, manufacturer and so on.

After you add this Special Request item to your Shopping Cart, it goes to an Approver or group owner who will select an appropriate product, or respond to you offering alternatives or requesting more information.

Creating a Special Request

To add a new Special Request item:

1. Go to the Shop page
   
   
2. Select the Special Request tab
   
   The browser displays the Special Request form
   
   
3. Enter the necessary information.

Editing a Special Request

To edit an existing Special Request item:

1. View a Shopping Cart.
   
   
2. Click  the Action icon next to the Special Request item
   
   The browser displays the Special Request form containing the previously entered information
   
   
3. Edit the information as necessary

Entering Special Request Information

1. Click in the Quantity text box (so that an |-beam pointer appears), and type the quantity of an item you want to buy (whole numbers, using 0 through 9 only, no fractions or decimals,) for example:

   200|

2. Click in the Unit drop-down menu, and select a Unit of Measure (UOM) for the item you want to buy, for example: 

   BG-bag

3. Click in the Estimated Unit Price text box (so that an |-beam pointer appears), and type your best estimate of the unit price of the item you want to buy (in the currency you expect to use - usually, but not necessarily, the default currency used by your Buying Organization,) for example:

   25.00|

4. Click in the ISO Currency Code drop-down menu, and select the currency you expect to use to pay for the item you want to buy (usually, but not necessarily, the default currency used by your Buying Organization,) for example:

   USD-U.S. Dollar

5. Click in the Supplier Part Number text box (so that an |-beam pointer appears), and type the quantity of an item you want to buy (whole numbers, using 0 through 9 only, no fractions or decimals, for example:

   12345666|

6. Click to the right of the Supplier text box.
   
   
   The system displays a Large List Search Pop-up Window
   

7. Search for and select the name of a likely supplier of the item you want to buy
   
   

8. Click to the right of the Manufacturer text box.
   
   
   The system displays a Large List Search Pop-up Window

9. Search for and select the name of a likely manufacturer of the item you want to buy

10. Click in the Commodity drop-down menu, and select the catalog category into which the item is likely to be found,  for example:

    Office Supplies

11. Click in the Item Description text box (so that an |-beam pointer appears), and type a description, as detailed as possible, of the item you want to buy.
    
    

12. When you have supplied all available information, click [Add].
    
    The system adds the item to your Shopping Cart (or creates a new Shopping Cart for you), with a display icon appended.

Canceling a Special Request

If you decide not to complete your Special Request:

• Click [Reset] to remove all the information you have entered and start again

• Click any other tab on the Shop page, to leave the Special Request page and continue shopping

• Click or in the Home Row, and select a different action.

Depending on how much information you provide, the system or a approver may resolve your request and issue an appropriate Order. There are a number of possible workflow scenarios when adding an item to a Shopping Cart from the Special Request page.

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